Privacy Policy

1. Introduction

At Aricom House Plans, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our house plans.

Please read this privacy policy carefully. If you do not agree with our policies, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Account information (username, password)
• Payment information (credit card details, billing address)
• Purchase history and preferences
• Communications with our customer service team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your house plan orders
• To create and manage your account
• To provide customer support
• To send order confirmations and updates
• To send marketing communications (with your consent)
• To improve our website and services
• To protect against fraud and unauthorized transactions
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

5. Data Sharing and Disclosure

We may share your personal information with:

• Service providers who help us operate our business (payment processors, hosting providers, etc.)
• Professional advisers (lawyers, accountants, etc.)
• Government authorities when required by law
• Successor entities in the event of a business sale or merger

We do not sell your personal information to third parties.

6. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.

While we use commercially reasonable efforts to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

For house plan purchases, we typically retain order information for 7 years for tax and accounting purposes.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Aricom House Plans
Email: privacy@aricomstudios.co.tz
Phone: +255 765 060 068